These are some examples of work I did during my internship as a service and interaction designer at Philips Healthcare. I worked on a complex product-service system within home healthcare, in the area of respiratory health. The first part of the project involved shaping the research protocol and creating service blueprints and experience models of current state (of the software as a service) to identify both problem and opportunity areas. The second part involved developing concepts and strategy for an integrated system and version 2.0. The final and third part involved the design of visual screens and creation of presentation to help pitch strategy to business partners. Below are some examples. The hand drawn sketches explain the context and area of investigation. Following that are mid-fidelity screens providing examples of that idea. These are just a handful of concepts I created during my internship. There are several others spanning the entire system.